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Zibo Xinhua Fan Co.,Ltd

Address: Nanjiao Town Industrial Park, Zhoucun District, Zibo City, Shandong Province China

Tel: +86-533-6060097

Fax: +86-533-6066861

Mob: +86-15318607196  (whatsapp; skype; wechat; verber; facebook messenger)

E-mail: sales@xhfengji.cn

Our philosophy

Quality is the Life of an Enterprise

Customer is the Source of Development

We adhere to the integrity, refinement, innovation, win-win business philosophy, to create a new Xinhua

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After-sale service preferential strip

1. Zibo Xinhua Fan Co., Ltd. provides long-term high-quality services to sold equipment, including after-sale technical services enjoy a lifetime free, the warranty for sold products for one year

 

2.Our company has a after-sales service group, by a long-term site service experience of technical personnel.

 

3. When there is a problem with the sold equipment, our company has received 2 hours' notice from the user to give a reply. The maintainers in Shandong Province have arrived at the service site in 48 hours and 96 hours outside the province. The international user gives the telephone reply within 4 hours.

 

4. After-sales service personnel's tasks mainly include handling equipment quality problems, site guidance installation and commissioning.

 

5. After the fan is formally tested, according to the data of the test instrument, the requirements of the national standard and the approval of the user can be reached before our after-sales personnel can leave the scene.

 

6. In the course of product installation, commissioning or operation, our company will unconditionally replace the parts as soon as possible due to the damage caused by the quality of our equipment. In case of parts damage due to improper use by the buyer or other non-equipment quality reasons, we guarantee to provide to the buyer timely at the material cost price.

 

7. Our company undertakes to provide spare parts to the buyer for a long time at preferential prices.

 

8. The warranty period for the sold products is 12 months. In case of manufacturing quality problems within 12 months, our company is responsible for warranty, replacement, package satisfaction.

 

9. Our company has established the system of regular return visits of users. In the first half and the second half of each year, we will carefully listen to the users' opinions on the use of their equipment, so as to improve the performance and quality of the fans.

 

10. General transmission box, before the factory with 10 L 46 # mechanical lubricating oil.                                                                      


Our advantage

The company always adhere to the "market" as the guide, "talent" as the fundamental, "customer" as God's business philosophy; Constantly strengthen and expand its own network sales system

 

The company has advanced production equipment, advanced production technology, professional R & D team, professional production workers, professional after-sales service team.

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